Customer Focus North 2019

September 18th & 19th Minnesota made, grown, and hosted.

Breaking down silos to focus on customers and employees!

Customer & Employee Focused Thought Leaders

A fusion of 25+ thought leaders sharing their diverse customer & employee knowledge!


Collaborative Network

Make new and enhance existing connections with 300+ other customer & employee focused people. Join other customer experience, human resource, change management, market research, user experience, product management, and behavioral sciences professionals.

Glowing Feedback

"I was drawn to CFN18 for the opportunity to connect with, and hear from, CX experts and peers around customer and employee experience, and particularly liked the behavioral economics angles many took."

Andrea K, Sr. Director Customer Engagement at YMCA of Greater Twin Cities

Day 1: Wed., Sept. 18th - Afternoon Workshops & Happy Hour - University Enterprise Labs - St. Paul, MN

Day 2: Thurs., Sept. 19th - All Day Main Event & Happy Hour - McNamara Alumni Center - Minneapolis, MN

Follow us @CustomerFN on Instagram, Twitter, and LinkedIn and use #CFN19 hashtag. Email us at

Day 1 - 9/18 - Engaging Workshops

Day 2 - 9/19 - Impactful Thought Leadership

We turn customer potential into business results.

Our mission is to empower clients, colleagues, and communities to achieve aspirations while building lasting, caring relationships.

Give our CX strategists a few minutes and we’ll prove how the power of InMoment can make a difference in your business.

Thank you InMoment, Sprocket, and North Highland for all being Gold sponsors

Heart of the Customer is a Bronze SponsorProductCamp Twin Cities is a Community SupporterMinnesota PDMA is a Community SupporterBehavioral Grooves is a Community Supporter